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Questions? We're available to help! (800) 914-9183
Questions? We're available to help 24/7 | (800) 914-9183 | Help@MobilityStoreDirect.com

Shipping Policy

Thank you for shopping with Twin Cities Publishing Incorporated dba Mobility Store Direct.

Order Confirmation

Upon placing your order, you will promptly receive an email confirmation indicating that we have successfully received your order and pre-authorized your credit card for the purchase. Subsequently, our fulfillment process will commence immediately.

Order Shipment

You can expect to receive tracking information within 24 hours of your order being dispatched from our warehouse. This information will be sent to the email address provided during checkout. Should you not receive tracking details within six business days of placing your order, please don't hesitate to contact us at help@mobilitystoredirect.com or call (800) 914-9183.

Free Shipping

Orders are generally shipped within 1-2 business days. Transit times may vary between 5-7 business days. Our standard flat rate shipping fee is free and applies to all orders shipping to anywhere inside the United States (except Hawaii, Alaska and Puerto Rico). 

Sales Tax

When applicable, this fee will appear in the totals column of your shopping cart only after you calculate shipping charges for your order by entering a destination state and zip code.

Your Information

To ensure quick delivery, we require your address and a contact phone number. Please see our privacy policy for how we handle your personal information.

Shipping Restrictions

Kindly note that we do not offer shipping outside the USA at this time. We are also not currently shipping to Hawaii, Alaska, or Puerto Rico.

Questions?

If you have questions about delivery options, shipping costs or additional fees that may be applied to your order, please contact us at help@mobilitystoredirect.com or call us at (800) 914-9183.

By utilizing this site, you agree to adhere to these terms of use. If you do not agree, kindly refrain from using the site.